Welcome to Scent Project. By accessing or using scentproject.store or purchasing any product from our website, you agree to be bound by these Terms & Conditions.
1. About Scent Project
Scent Project is an independent online fragrance business offering perfume and fragrance decants in various sizes, including 5ml, 10ml, and 20ml, subject to availability.
Scent Project is not affiliated with, endorsed by, sponsored by, or officially associated with the fragrance brands displayed on our website unless explicitly stated.
All brand names, trademarks, and logos belong to their respective owners and are used only to identify the fragrances being offered.
2. Products
Our products are fragrance decants intended to provide customers with an opportunity to experience fragrances in smaller quantities.
Decants may be supplied in packaging different from the original manufacturer's retail packaging.
Product images are for illustration purposes and the actual packaging may vary.
Fragrance colour, performance, longevity, and projection may vary depending on factors including skin type, climate, storage conditions, and individual perception.
3. Authenticity
Scent Project aims to provide genuine fragrances sourced through legitimate channels.
We do not intentionally sell counterfeit or imitation fragrances.
4. Pricing
All prices displayed on our website are in Indian Rupees (INR), unless otherwise stated.
Prices may be changed or updated at any time without prior notice.
In the event of an obvious pricing or technical error, Scent Project reserves the right to cancel the affected order and refund any amount paid for that order.
5. Orders
When you place an order, you agree to provide accurate and complete information.
An order is considered accepted once it has been confirmed by Scent Project and/or processing has begun.
We reserve the right to cancel or refuse an order due to product unavailability, incorrect pricing, suspected fraudulent activity, incorrect customer information, delivery limitations, or other circumstances that prevent us from fulfilling the order.
If a prepaid order is cancelled by Scent Project, the applicable amount paid for the cancelled order will be refunded.
6. Payments
Payments are processed through the payment methods and third-party payment providers available at checkout.
You agree to provide accurate payment and billing information.
Payment processing may also be subject to the terms and policies of the relevant payment service provider.
7. Shipping & Delivery
Orders are shipped to the address provided by the customer during checkout.
Delivery times shown on our website are estimates and may vary due to courier delays, weather, public holidays, incorrect address information, operational issues, or circumstances beyond our reasonable control.
Customers are responsible for providing a complete and accurate shipping address and contact information.
8. Damaged or Incorrect Orders
If you receive a damaged, leaking, missing, or incorrect product, please contact us as soon as possible after delivery.
We may request photographs or videos of the package and product to investigate the issue.
Please retain the original packaging until the issue has been resolved.
9. Returns & Refunds
Due to the nature of fragrance products and hygiene considerations, opened, used, sprayed, or tampered-with products may not be eligible for return.
If you receive an incorrect, damaged, leaking, or missing product, please contact us so that we can review the issue and provide an appropriate resolution where applicable.
Any applicable refunds, replacements, or cancellations will be handled according to our Refund & Cancellation Policy.
10. Fragrance Sensitivity & Allergies
Fragrances may contain ingredients that can cause irritation or allergic reactions in certain individuals.
Customers with sensitive skin or known fragrance allergies should exercise appropriate caution before using a fragrance.
We recommend performing a patch test before regular use.
Scent Project is not responsible for allergic reactions, irritation, or sensitivity resulting from the use of a fragrance, to the extent permitted by applicable law.
11. Product Safety
Fragrances are intended for external use only.
Do not ingest fragrance or allow it to come into contact with the eyes, broken skin, or other sensitive areas.
Keep fragrances away from children, excessive heat, and open flames.
12. Intellectual Property
All original content on scentproject.store, including text, graphics, photographs, product descriptions, website design, and branding, belongs to Scent Project or its respective licensors and may not be copied, reproduced, distributed, or commercially used without permission.
Third-party brand names and trademarks remain the property of their respective owners.
13. Website Information
We make reasonable efforts to ensure that information displayed on our website is accurate and current.
However, occasional typographical, technical, inventory, image, or pricing errors may occur.
Scent Project reserves the right to correct such errors and update website information when necessary.
14. Prohibited Use
You agree not to use our website for unlawful purposes or to:
Commit fraud or provide false information
Attempt unauthorized access to our website or systems
Interfere with website security or functionality
Copy or misuse our website content
Conduct activities that violate applicable laws
15. Third-Party Services
Our website may use third-party services such as payment gateways, courier companies, analytics providers, and other service providers.
Your use of such services may be subject to the respective provider's terms and policies.
16. Limitation of Liability
To the extent permitted by applicable law, Scent Project shall not be liable for indirect, incidental, or consequential losses arising from the use of our website or products.
Nothing in these Terms & Conditions is intended to exclude or limit any consumer rights that cannot legally be excluded or limited.
17. Changes to These Terms
Scent Project may update these Terms & Conditions from time to time.
Any changes will be posted on this page with an updated "Last Updated" date.
Your continued use of the website after changes are posted constitutes acceptance of the updated Terms & Conditions.
18. Governing Law
These Terms & Conditions shall be governed by the applicable laws of India.
Any disputes shall be subject to the jurisdiction of the appropriate courts in India, subject to applicable consumer protection laws.
19. Contact Us
For questions regarding these Terms & Conditions or your order, please contact:
Scent Project
Website: scentproject.store
Email: [YOUR SUPPORT EMAIL]
Phone/WhatsApp: [YOUR CONTACT NUMBER]